Privacy Policy

Overview

City Mercantile ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect when you shop with us, how we use it, and how we keep it safe. By using our website, you agree to the practices described here.

Information We Collect

When you place an order or contact us, we collect:

• Your name, email address, and phone number
• Shipping address (when applicable)
• Order details (items purchased, quantities, and prices)
• Payment information — note: we never store your card number. Payments are processed securely by Square.

We also collect basic browsing data (pages visited, browser type) to help us improve the website experience.

How We Use Your Information

• To process and fulfill your orders
• To send you order confirmations and updates
• To respond to questions or inquiries you send us
• To improve our website and offerings

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Third-Party Services

We use a small number of trusted third-party services to operate our store:

• Square — processes all credit and debit card payments. Your payment data is handled directly by Square and subject to their privacy policy.
• Resend — sends transactional emails such as order confirmations.
• Vercel — hosts our website and stores order data securely.

Data Retention

We retain order information for as long as necessary to fulfill orders, handle returns, and comply with legal requirements. You may contact us at any time to request deletion of your personal information.

Cookies

Our website uses cookies only to remember your shopping cart between visits. We do not use cookies for advertising or cross-site tracking.

Your Rights

You may request to access, correct, or delete any personal information we hold about you at any time. To do so, contact us using the information below.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out: